Wednesday, February 28, 2007

boutique critique

I'm pretty big on online shopping. These are my favourites.

Revolveclothing.com
Selection: Awesome! They have tons and tons of stuff on their website and if there’s something you like but they don’t have your size, they’ll special order it for you. The only thing that they can do to make it better is carry Rock & Republic
Price: Pretty much on par with every other boutique, but they always have coupon codes available for additional discounts. The only downside is that their codes don’t work on all of its brands (no dice with True Religion, Seven for All Mankind, Kooba, and some more). Their sales are really good too.
Customer Service: Their customer service is amazing. They are sometimes inconsistent with their policies depending on who you speak with, but still great overall.
Shipping: Fast and free. It doesn’t get better than that.

Adasa.com
Selection: It’s okay. Not that much to choose from, but they have Lacoste in almost every colour and a lot of Juicy Couture.
Price: Again, on par with every other boutique. They usually have a 20% coupon code floating around, but it doesn’t work on sale items. It does work on all of its brands though. Sales are decent, but you’re better off buying at regular price when it comes out and using a code. Same price, but you get it earlier.
Customer Service: They have always been really sweet to me whenever I called and had a problem.
Shipping: Expensive to Canada, and you always get charged customs. Pretty fast.

Net-a-Porter.com
Selection: Extensive for higher-end items on the International site. The Americas site needs some work.
Price: The same as all of the major department stores carrying the same items. You can sometimes find a free shipping code.
Customer Service: Very accommodating and professional. I once ordered something from them that went on sale the next day and they did a price adjustment right away.
Shipping: They ship with DHL and signature confirmation, so it’s fast and reliable. They also use gorgeous packaging! It feels like you’re opening a present every time.

Shopbop.com
Selection: AMAZING! Especially for dressier clothing. This is my top pick for dresses and pretty camisoles.
Price: They hardly ever have coupon codes but their sales are amazing, especially when they go down to 70%. Their end of season sales are really good for basics- Juicy sweats, C&C tops, and the like.
Customer Service: No complaints here! Ordered with them a bunch of times. They also have a constantly updated "lookbook" on their website, which is great for inspiration.
Shipping: They ship via UPS, so you’ll be charged a lot of fees if you’re in Canada. Otherwise, it’s free and pretty fast.

Neimanmarcus.com
Selection: In my opinion, their selection is the best out of all of the department store websites. Price: Same as other department stores. Their sales are okay. They never have discount codes- only free shipping.
Customer Service: Awesome! They’re always really helpful and friendly.
Shipping: Pretty fast shipping to Canada, but you’re always charged customs.

Saks5thavenue.com
Navigation: Really, really easy to sort it so that you only see what you want in terms of designer and size.
Selection: It’s a department store! Of course it’s extensive.
Price: Same as other department stores, but they have really great sales.
Customer Service: It just depends on who you get. I’ve had some amazing sales associates, and then one who couldn't process my credit card properly and would not try to help me figure out what the problem was.
Shipping: No shipping to Canada! Fast, though.

Bloomingdales.com
Selection:
Surprisingly, not that great. They’re really limited in contemporary brands
Price: Same as other department stores, but they always have 20-40% coupon codes which makes it a lot better.
Customer Service: It just depends on who you get. I’ve had some amazing ones, and then one who couldn’t even process my credit card properly and would not try to help me figure out what the problem was.
Shipping: Not cheap, but not expensive. But they don’t ship to Canada!

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